Returns & Exchanges
At El Rodeo Western Boutique, we want you to love your western wear; if you are not completely satisfied, we offer returns and exchanges within 30 days of purchase. Items must be in original, unworn condition with all tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring that boots are placed in their original box and protected from damage.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our ranch warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.