Frequently Asked Questions
Everything you need to know about your Western style journey.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your boots or apparel sooner.
What is your return policy for boots and apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that boots must be returned in their original box and show no signs of wear on the soles.
How do I know what size boot to order?
Western boots can fit differently than athletic shoes. We recommend checking our detailed size guide on each product page. If you are between sizes, we generally suggest sizing down a half size for most traditional leather boots.
Are your leather goods authentic?
Yes, at El Rodeo Western Boutique, we pride ourselves on quality. All our boots, belts, and accessories are crafted from 100% genuine leather and premium exotic skins sourced from reputable artisans.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Mexico. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
How should I care for my felt or straw hats?
To maintain the shape and longevity of your hat, store it upside down on its crown or on a dedicated hat rack. Avoid high heat and use a soft-bristle brush to remove dust or debris.